Payment and shipping


With us forwarding expenses are kept as low as possible.

So that you receive your commodity fast and safe, we co-operate with the mail-order company DHL International GmbH, DPD Deutschland GmbH and United Parcel Service of America, Inc. (UPS) (parcel services).

The following terms and conditions apply:

Dispatch conditions

The shipping costs are exclusive of legally applicable VAT.

Domestic deliveries (Germany):

We calculate the shipping costs according to the shipping weight.

From a net order value of € 200.00 we deliver free of charge.
Exception: shipping of goods via carrier.

Shipping costs Zone 0

Country
   Germany
Packages from 1 g till 1.5 kg - 8.50 €
over 1.5 kg till 4.0 kg - 8.50 €
over 4.0 kg till 9.0 kg - 8.50 €
over 9.0 kg till 20.0 kg - 8.50 €
over 20.0 kg till 30.0 kg - 8.50 €
for every additional package till 30.0 kg - 8.50 €

 

Goods via carrier from 1 g till 30 kg - 45,00 €
over 30 kg till 100 kg - 90,00 €
over 100 kg till 2.000 kg - factor 1,3 * 80,00 €

 




Shipping costs Zone 1

Country
   Austria
   Belgium
   Denmark
   Netherlands
Packages from 1 g bis 1,5 kg - 18,00 €
over 1,5 kg bis 4,0 kg - 18,00 €
over 4,0 kg bis 9,0 kg - 18,00 €
over 9,0 kg bis 20,0 kg - 18,00 €
over 20,0 kg bis 30,0 kg - 18,00 €
for every additional package bis 30,0 kg - 18,00 €

 

Shipping costs Zone 2

Country
  Czech Republic
   France (mainland)
   Italy
   Poland
   Switzerland
Packages from 1 g bis 1,5 kg - 22,00 €
over 1,5 kg bis 4,0 kg - 22,00 €
over 4,0 kg bis 9,0 kg - 22,00 €
over 9,0 kg bis 20,0 kg - 22,00 €
over 20,0 kg bis 30,0 kg - 22,00 €
for every additional package bis 30,0 kg - 22,00 €

 

 

Shipping costs Zone 3

Country
   Great Britain
   Slovakia
   Spain (mainland)
Packages from 1 g bis 1,5 kg - 26,00 €
over 1,5 kg bis 4,0 kg - 26,00 €
over 4,0 kg bis 9,0 kg - 26,00 €
over 9,0 kg bis 20,0 kg - 26,00 €
over 20,0 kg bis 30,0 kg - 26,00 €
for every additional package bis 30,0 kg - 26,00 €

Shipping costs Zone 4

Country
  Hungary
  Slovenia
Packages from 1 g bis 1,5 kg - 22,00 €
over 1,5 kg bis 4,0 kg - 24,00 €
over 4,0 kg bis 9,0 kg - 26,00 €
over 9,0 kg bis 20,0 kg - 36,00 €
over 20,0 kg bis 30,0 kg - 44,00 €
for every additional package bis 30,0 kg - 44,00 €

Shipping costs Zone 5

Country
   Croatia
   Estonia
   Finland
   Ireland
   Latvia
   Lithuania
   Norway
   Portugal (mainland)
   Sweden
Packages from 1 g bis 1,5 kg - 29,00 €
over 1,5 kg bis 4,0 kg - 32,00 €
over 4,0 kg bis 9,0 kg - 36,00 €
over 9,0 kg bis 20,0 kg - 47,00 €
over 20,0 kg bis 30,0 kg - 56,00 €
for every additional package bis 30,0 kg - 56,00 €

 

 

 

 

 

 

 

Shipping costs Zone 6

Country
   Romania
Packages from 1 g bis 1,5 kg - 37,00 €
over 1,5 kg bis 4,0 kg - 37,00 €
over 4,0 kg bis 9,0 kg - 39,00 €
over 9,0 kg bis 20,0 kg - 42,00 €
over 20,0 kg bis 30,0 kg - 45,00 €
for every additional package bis 30,0 kg - 45,00 €

Shipping costs Zone 7

Country
   Bulgaria
   Greece
Packages from 1 g bis 1,5 kg - 49,90 €
over 1,5 kg bis 4,0 kg - 53,00 €
over 4,0 kg bis 9,0 kg - 62,00 €
over 9,0 kg bis 20,0 kg - 79,00 €
over 20,0 kg bis 30,0 kg - 96,00 €
for every additional package bis 30,0 kg - 96,00 €

Shipping costs Zone 8

Country
   Turkey
Packages from 1 g bis 1,5 kg - 101,00 €
over 1,5 kg bis 4,0 kg - 143,00 €
over 4,0 kg bis 9,0 kg - 220,00 €
over 9,0 kg bis 20,0 kg - 290,00 €
over 20,0 kg bis 30,0 kg - 375,00 €
for every additional package bis 30,0 kg - 375,00 €

Deliveries abroad (foreign countries):

Our shipping costs are calculated according to weight.

Deliveries are made to the following countries: Austria, Belgium, Denmark, Netherlands, Czech Republic, France (mainland), Italy, Poland, Switzerland, Great Britain, Slovakia, Spain (mainland), Hungary, Slovenia, Croatia, Estonia, Finland, Ireland, Latvia, Lithuania, Norway, Portugal (mainland), Sweden, Romania, Bulgaria, Greece, Turkey. No shipments are made to the following foreign islands: Azores, Madeira.

Each country we supply, is assigned to a shipping zone. For each shipment zone there is a table in which shipping costs are determined.

We do not ship freight forwarding goods abroad via our web shop. Please contact us.

Delivery periods:

For goods customised according to customer requirements, the revised submission will be made within 5-8 days following conclusion of the contract, execution of the design work and delivery of the goods within 10 days following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3-5 days, for deliveries abroad within 5-8 days from conclusion of contract (if advance payment agreed from the date of the payment instruction). Please note that deliveries are not made on Saturday, Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

If you gave us several orders, we always try to summarize the orders and bill the overall forwarding expenses for supplies within Europe only once. Even if partial deliveries take place, forwarding expenses are charged only once.

This applies to shipments that can be sent by parcel post. For shipments, we can only send by freight carrier due to the weight or volume, this scheme is for cost reasons unfortunately not possible.

Customers from non European Union countries we point out hereby, that the possibly resulting costs of customs, tariff and taxes are to be carried by the customer. LAVABIS Hygiene Online advances shipping charges only.

The minimum order value is: 5 €.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

  • Payment in cash at the time of collection
  • Prepayment via transfer
  • Payment via SEPA corporate direct debit
  • Payment via PayPal
  • Payment via PayPal Express
  • Payment via PayPal Plus (credit card, direct debit)
  • Payment by invoice
  • Payment via Sofortüberweisung sofort.de

In case of deliveries to a foreign country, you have the following payment options: 

  • Payment in cash at the time of collection
  • Prepayment via bank transfer
  • Payment via PayPal
  • Payment via PayPal Express
  • Payment via PayPal (credit card, direct debit)
  • Payment via Sofortüberweisung sofort.de.

Further details on payment

Payment by invoice is from the second order onwards. The invoice amount is to be settled at the time of payment on invoice within 8 days.

Bank details

Account holder

LAVABIS GmbH

Name of bank

Postbank -Giro- Hamburg

Account number

759854206

Bank code

20010020

IBAN

DE74 2001 0020 0759 8542 06

BIC/SWIFT

PBNKDEFF200

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.